Delete your data
Rise with Gratitude, published by FARMOUR VENTURES PRIVATE LIMITED, has no accounts. Most of your data never leaves your phone, so deleting it is in your hands.
1. Data on your phone (journal and everything else)
Your journal, wins, promises, drafts, streaks and settings are stored only on your phone. To delete them:
- delete individual entries inside the app, or
- clear the app's storage: Android Settings → Apps → Rise with Gratitude → Storage → Clear storage, or
- uninstall the app. This removes everything the app stored on your phone.
We cannot delete this data for you, because we never have it. Export files you saved yourself are not affected; delete those separately.
2. Data on our servers (purchases and codes)
A few technical records are kept on servers: your subscription record (with a random anonymous ID), any activation code you redeemed, and crash reports. To delete them:
- In the app, open Profile → Support ID and copy your ID.
- E-mail [email protected] with the subject “Delete my data”, and include your Support ID. Add your Google Play order number and any activation code you used, if you have them.
- We confirm by e-mail once your records are deleted.
We delete your subscription record, activation-code bindings and crash reports linked to your IDs. We keep only what the law requires us to keep, such as tax records of purchases. Google Play keeps its own purchase records under Google's policies.
Cancelling Rise Pro
Deleting data does not cancel a subscription, and uninstalling does not either. Cancel in Google Play → Payments & subscriptions → Subscriptions.
Full details are in our Privacy Policy, sections 7 and 8.